/* ----- fonts ----- */
        @import url('https://fonts.googleapis.com/css2?family=Poppins:wght@500;600;700;800&family=Inter:wght@400;500;600;700&family=Space+Grotesk:wght@500;600&display=swap');

        /* ----- reset & root vars ----- */
        * {
            box-sizing: border-box;
            margin: 0;
            padding: 0;
        }

        :root {
            --navy: #0B2545;
            --navy-light: #123A6B;
            --teal: #10805C;
            --teal-dark: #0B6247;
            --gold: #E3A008;
            --gold-dark: #B87F06;
            --bg: #F5F8FA;
            --card: #FFFFFF;
            --ink: #16233A;
            --ink-soft: #4C5A70;
            --border: #E3E9F0;
            --danger: #C0392B;

            --font-display: 'Poppins', sans-serif;
            --font-body: 'Inter', sans-serif;
            --font-mono: 'Space Grotesk', sans-serif;

            --radius: 14px;
            --shadow-sm: 0 1px 3px rgba(11, 37, 69, 0.06);
            --shadow-md: 0 8px 24px rgba(11, 37, 69, 0.08);
            --shadow-lg: 0 20px 45px rgba(11, 37, 69, 0.14);

            /* fluid spacing */
            --space-xs: clamp(4px, 1vw, 8px);
            --space-sm: clamp(8px, 1.5vw, 16px);
            --space-md: clamp(16px, 3vw, 32px);
            --space-lg: clamp(24px, 5vw, 48px);
            --space-xl: clamp(32px, 6vw, 64px);
        }

        html {
            scroll-behavior: smooth;
            -webkit-text-size-adjust: 100%;
            text-size-adjust: 100%;
            -webkit-tap-highlight-color: transparent;
        }

        body {
            margin: 0;
            font-family: var(--font-body);
            color: var(--ink);
            background: var(--bg);
            line-height: 1.55;
            -webkit-font-smoothing: antialiased;
            -moz-osx-font-smoothing: grayscale;
            overflow-x: hidden;
            font-size: clamp(15px, 1.05vw + 0.5px, 17px);
        }

        /* ----- images & media ----- */
        img,
        svg,
        video,
        canvas {
            max-width: 100%;
            display: block;
            height: auto;
        }

        a {
            color: inherit;
            text-decoration: none;
            transition: color 0.2s ease;
        }

        ul {
            margin: 0;
            padding: 0;
            list-style: none;
        }

        table {
            width: 100%;
            border-collapse: collapse;
        }

        /* horizontal scroll for wide tables */
        .table-scroll {
            width: 100%;
            overflow-x: auto;
            -webkit-overflow-scrolling: touch;
            scroll-behavior: smooth;
        }
        .table-scroll table {
            min-width: 600px;
        }

        /* ----- reduced motion ----- */
        @media (prefers-reduced-motion: reduce) {
            html {
                scroll-behavior: auto;
            }
            *,
            *::before,
            *::after {
                animation-duration: 0.01ms !important;
                animation-iteration-count: 1 !important;
                transition-duration: 0.01ms !important;
                scroll-behavior: auto !important;
            }
        }

        /* ----- headings ----- */
        h1,
        h2,
        h3,
        h4 {
            font-family: var(--font-display);
            color: var(--navy);
            margin: 0 0 0.45em;
            line-height: 1.2;
            word-break: break-word;
        }

        h1 {
            font-size: clamp(2rem, 4.5vw, 3.4rem);
        }
        h2 {
            font-size: clamp(1.6rem, 3.2vw, 2.4rem);
        }
        h3 {
            font-size: clamp(1.15rem, 1.8vw, 1.4rem);
        }
        h4 {
            font-size: clamp(1rem, 1.2vw, 1.15rem);
        }

        p {
            max-width: 70ch;
        }

        /* ----- focus ----- */
        :focus-visible {
            outline: 3px solid var(--gold);
            outline-offset: 2px;
            border-radius: 6px;
        }

        /* ----- container ----- */
        .container {
            width: 100%;
            max-width: 1180px;
            margin: 0 auto;
            padding: 0 clamp(14px, 3.5vw, 24px);
        }

        /* ----- buttons ----- */
        .btn {
            display: inline-flex;
            align-items: center;
            justify-content: center;
            gap: 8px;
            font-family: var(--font-body);
            font-weight: 600;
            font-size: clamp(0.85rem, 1vw + 0.1rem, 0.98rem);
            padding: clamp(10px, 1.2vw + 4px, 14px) clamp(18px, 2.5vw, 28px);
            border-radius: 999px;
            border: none;
            cursor: pointer;
            transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease, border-color 0.15s ease;
            text-align: center;
            min-height: 44px;
            touch-action: manipulation;
            user-select: none;
        }

        .btn-primary {
            background: var(--gold);
            color: var(--navy);
            box-shadow: var(--shadow-sm);
        }
        .btn-primary:hover {
            transform: translateY(-2px);
            box-shadow: var(--shadow-md);
        }
        .btn-primary:active {
            transform: translateY(0);
        }

        .btn-outline {
            background: transparent;
            color: var(--card);
            border: 1.5px solid rgba(255, 255, 255, 0.5);
        }
        .btn-outline:hover {
            background: rgba(255, 255, 255, 0.12);
        }

        .btn-dark {
            background: var(--navy);
            color: #fff;
        }
        .btn-dark:hover {
            background: var(--navy-light);
            transform: translateY(-2px);
        }

        .btn-block {
            width: 100%;
            justify-content: center;
        }
        .btn-sm {
            padding: clamp(6px, 0.6vw + 2px, 10px) clamp(12px, 1.2vw + 4px, 18px);
            font-size: clamp(0.78rem, 0.7vw + 0.1rem, 0.88rem);
            min-height: 38px;
        }

        /* touch-friendly min height for all interactive */
        @media (hover: none) and (pointer: coarse) {
            .btn {
                min-height: 48px;
            }
            .btn-sm {
                min-height: 42px;
            }
            .nav-toggle {
                min-width: 48px;
                min-height: 48px;
            }
            .filter-pill {
                min-height: 42px;
            }
            .service-card .btn {
                min-height: 44px;
            }
        }

        /* ----- top navigation (mobile-first) ----- */
        .site-header {
            background: var(--navy);
            position: sticky;
            top: 0;
            z-index: 50;
            box-shadow: 0 1px 0 rgba(255, 255, 255, 0.06);
            width: 100%;
        }

        .nav-wrap {
            display: flex;
            align-items: center;
            justify-content: space-between;
            padding: clamp(12px, 1.8vw, 18px) clamp(14px, 3vw, 24px);
            gap: 12px;
            min-height: 64px;
        }

        .brand {
            display: flex;
            align-items: center;
            gap: clamp(6px, 1vw, 12px);
            color: #fff;
            font-family: var(--font-display);
            font-weight: 700;
            font-size: clamp(1rem, 1.2vw + 0.2rem, 1.2rem);
            flex-shrink: 0;
            text-decoration: none;
        }

        .brand-mark {
            width: clamp(32px, 4vw, 40px);
            height: clamp(32px, 4vw, 40px);
            border-radius: 10px;
            background: linear-gradient(135deg, var(--gold), #F4C430);
            display: flex;
            align-items: center;
            justify-content: center;
            color: var(--navy);
            font-weight: 800;
            font-family: var(--font-mono);
            font-size: clamp(0.9rem, 1vw + 0.2rem, 1.2rem);
            flex-shrink: 0;
        }

        .brand-logo {
            width: clamp(34px, 4.5vw, 44px);
            height: clamp(34px, 4.5vw, 44px);
            object-fit: contain;
            flex-shrink: 0;
        }

        .brand span:last-child {
            font-size: clamp(1rem, 1.2vw + 0.2rem, 1.25rem);
            font-weight: 700;
            color: #fff;
            white-space: nowrap;
        }

        /* mobile nav toggle */
        .nav-toggle {
            display: flex;
            align-items: center;
            justify-content: center;
            background: none;
            border: none;
            color: #fff;
            font-size: clamp(1.4rem, 2vw, 1.8rem);
            cursor: pointer;
            padding: 6px;
            border-radius: 8px;
            transition: background 0.15s ease;
            touch-action: manipulation;
            flex-shrink: 0;
            width: 44px;
            height: 44px;
        }
        .nav-toggle:hover {
            background: rgba(255, 255, 255, 0.08);
        }

        /* nav links — hidden on mobile by default, toggled via JS */
        .nav-links {
            display: none;
            flex-direction: column;
            align-items: stretch;
            gap: 6px;
            position: absolute;
            top: 100%;
            left: 0;
            right: 0;
            background: var(--navy);
            padding: clamp(16px, 3vw, 24px) clamp(14px, 3vw, 24px) clamp(24px, 3vw, 32px);
            box-shadow: var(--shadow-lg);
            border-top: 1px solid rgba(255, 255, 255, 0.06);
            max-height: calc(100vh - 70px);
            overflow-y: auto;
            -webkit-overflow-scrolling: touch;
            z-index: 100;
            animation: navSlideDown 0.25s ease;
        }

        @keyframes navSlideDown {
            0% {
                opacity: 0;
                transform: translateY(-8px);
            }
            100% {
                opacity: 1;
                transform: translateY(0);
            }
        }

        .nav-links.open {
            display: flex;
        }

        .nav-links a {
            color: rgba(255, 255, 255, 0.8);
            font-weight: 500;
            font-size: clamp(0.95rem, 1.2vw, 1.05rem);
            padding: clamp(10px, 1.2vw, 14px) 0;
            border-bottom: 2px solid transparent;
            transition: color 0.15s ease, border-color 0.15s ease, background 0.15s ease;
            width: 100%;
            border-radius: 4px;
            touch-action: manipulation;
        }

        .nav-links a:hover,
        .nav-links a.active {
            color: #fff;
            border-color: var(--gold);
        }

        .nav-links a:active {
            background: rgba(255, 255, 255, 0.05);
        }

        .nav-actions {
            display: flex;
            align-items: center;
            gap: clamp(6px, 1.2vw, 14px);
            flex-shrink: 0;
        }

        .nav-actions .btn span.hide-mobile {
            display: none;
        }
        .nav-actions .btn {
            padding: clamp(8px, 0.8vw + 4px, 12px) clamp(14px, 1.5vw + 4px, 20px);
            font-size: clamp(0.8rem, 0.7vw + 0.1rem, 0.92rem);
            min-height: 40px;
        }

        /* ----- tablet & desktop nav ----- */
        @media (min-width: 860px) {
            .nav-toggle {
                display: none;
            }

            .nav-links {
                display: flex !important;
                /* override mobile hidden */
                position: static;
                flex-direction: row;
                align-items: center;
                gap: clamp(18px, 2.5vw, 32px);
                background: transparent;
                padding: 0;
                box-shadow: none;
                border-top: none;
                max-height: none;
                overflow-y: visible;
                animation: none;
            }

            .nav-links a {
                width: auto;
                padding: 6px 0;
                font-size: clamp(0.88rem, 0.8vw + 0.2rem, 0.98rem);
                border-bottom: 2px solid transparent;
            }

            .nav-links a:hover,
            .nav-links a.active {
                border-color: var(--gold);
            }

            .nav-actions .btn span.hide-mobile {
                display: inline;
            }
        }

        /* small screens: hide text on action buttons */
        @media (max-width: 400px) {
            .nav-actions .btn span.hide-mobile {
                display: none;
            }
            .nav-actions .btn {
                padding: 8px 12px;
                min-width: 40px;
            }
        }

        /* ----- hero (mobile-first) ----- */
        .hero {
            background: radial-gradient(circle at 85% 20%, rgba(227, 160, 8, 0.18), transparent 45%), var(--navy);
            color: #fff;
            padding: clamp(40px, 9vw, 84px) 0 clamp(48px, 10vw, 96px);
            position: relative;
            overflow: hidden;
        }

        .hero-grid {
            display: grid;
            grid-template-columns: 1fr;
            gap: clamp(32px, 6vw, 56px);
            align-items: center;
        }

        .hero-content {
            order: 1;
        }

        .hero-visual {
            order: 0;
            /* ticket appears above on mobile */
            max-width: 420px;
            margin: 0 auto;
            width: 100%;
        }

        .eyebrow {
            display: inline-flex;
            align-items: center;
            gap: 8px;
            font-family: var(--font-mono);
            font-size: clamp(0.7rem, 0.6vw + 0.1rem, 0.8rem);
            letter-spacing: 0.08em;
            text-transform: uppercase;
            color: var(--gold);
            background: rgba(227, 160, 8, 0.12);
            border: 1px solid rgba(227, 160, 8, 0.35);
            padding: clamp(4px, 0.4vw + 2px, 8px) clamp(10px, 1vw + 4px, 16px);
            border-radius: 999px;
            margin-bottom: clamp(14px, 2vw, 22px);
            word-break: keep-all;
        }

        .hero h1 {
            color: #fff;
            font-size: clamp(2rem, 5vw, 3.2rem);
            font-weight: 800;
            margin-bottom: clamp(14px, 2vw, 22px);
        }

        .hero p.lead {
            color: rgba(255, 255, 255, 0.78);
            font-size: clamp(1rem, 1.2vw + 0.2rem, 1.15rem);
            max-width: 520px;
            margin-bottom: clamp(24px, 3.5vw, 36px);
        }

        .hero-actions {
            display: flex;
            gap: clamp(10px, 1.5vw, 18px);
            flex-wrap: wrap;
        }

        .hero-actions .btn {
            flex: 1 1 auto;
            min-width: 140px;
        }
        @media (max-width: 480px) {
            .hero-actions .btn {
                flex: 1 1 100%;
                min-width: 0;
            }
        }

        .hero-stats {
            display: flex;
            gap: clamp(20px, 4vw, 36px);
            margin-top: clamp(28px, 4vw, 44px);
            flex-wrap: wrap;
            row-gap: 16px;
        }

        .hero-stat strong {
            display: block;
            font-family: var(--font-display);
            font-size: clamp(1.4rem, 2.2vw, 1.8rem);
            color: #fff;
        }

        .hero-stat span {
            color: rgba(255, 255, 255, 0.6);
            font-size: clamp(0.78rem, 0.6vw + 0.1rem, 0.88rem);
        }

        /* ticket card */
        .ticket-card {
            background: #fff;
            border-radius: var(--radius);
            padding: clamp(18px, 3.5vw, 28px);
            box-shadow: var(--shadow-lg);
            color: var(--ink);
            position: relative;
            transform: rotate(-1.5deg);
            width: 100%;
            max-width: 420px;
            margin: 0 auto;
            transition: transform 0.2s ease;
        }

        @media (max-width: 480px) {
            .ticket-card {
                transform: none;
                padding: 18px 16px;
            }
            .ticket-card::before,
            .ticket-card::after {
                display: none;
            }
        }

        .ticket-card::before,
        .ticket-card::after {
            content: "";
            position: absolute;
            width: clamp(22px, 3vw, 28px);
            height: clamp(22px, 3vw, 28px);
            background: var(--bg);
            border-radius: 50%;
            top: 50%;
            transform: translateY(-50%);
        }
        .ticket-card::before {
            left: -13px;
        }
        .ticket-card::after {
            right: -13px;
        }

        .ticket-head {
            display: flex;
            justify-content: space-between;
            align-items: center;
            border-bottom: 1.5px dashed var(--border);
            padding-bottom: clamp(10px, 1.5vw, 16px);
            margin-bottom: clamp(10px, 1.5vw, 16px);
            flex-wrap: wrap;
            gap: 6px;
        }

        .ticket-code {
            font-family: var(--font-mono);
            font-size: clamp(0.7rem, 0.6vw + 0.1rem, 0.82rem);
            color: var(--ink-soft);
            word-break: break-all;
        }

        .ticket-status {
            font-size: clamp(0.65rem, 0.5vw + 0.1rem, 0.74rem);
            font-weight: 700;
            color: var(--teal);
            background: rgba(16, 128, 92, 0.1);
            padding: clamp(3px, 0.3vw + 2px, 6px) clamp(8px, 0.8vw + 4px, 14px);
            border-radius: 999px;
            white-space: nowrap;
        }

        .ticket-row {
            display: flex;
            justify-content: space-between;
            padding: clamp(6px, 0.6vw + 2px, 10px) 0;
            font-size: clamp(0.82rem, 0.8vw + 0.1rem, 0.92rem);
            color: var(--ink-soft);
            border-bottom: 1px dotted var(--border);
            gap: 12px;
            flex-wrap: wrap;
        }

        .ticket-row:last-child {
            border-bottom: none;
        }

        .ticket-row b {
            color: var(--ink);
            font-weight: 600;
        }

        /* hero grid — tablet & up */
        @media (min-width: 700px) {
            .hero-grid {
                grid-template-columns: 1.1fr 0.9fr;
            }
            .hero-content {
                order: 0;
            }
            .hero-visual {
                order: 1;
                max-width: 100%;
            }
        }

        @media (min-width: 860px) {
            .hero-grid {
                gap: 48px;
            }
            .ticket-card {
                transform: rotate(-2deg);
            }
        }

        /* ----- sections ----- */
        .section {
            padding: clamp(40px, 8vw, 84px) 0;
        }

        .section-tight {
            padding: clamp(28px, 6vw, 56px) 0;
        }

        .section-head {
            text-align: center;
            max-width: 620px;
            margin: 0 auto clamp(28px, 5vw, 48px);
            padding: 0 8px;
        }

        .section-head .eyebrow {
            background: rgba(16, 128, 92, 0.08);
            color: var(--teal-dark);
            border-color: rgba(16, 128, 92, 0.25);
        }

        .section-head p {
            color: var(--ink-soft);
            font-size: clamp(0.95rem, 1vw + 0.1rem, 1.08rem);
            margin: 0 auto;
        }

        .bg-alt {
            background: #fff;
        }

        /* ----- service grid (ticket stubs) ----- */
        .service-grid {
            display: grid;
            grid-template-columns: repeat(auto-fit, minmax(min(100%, 280px), 1fr));
            gap: clamp(18px, 2.5vw, 28px);
        }

        .service-card {
            background: var(--card);
            border-radius: var(--radius);
            border: 1px solid var(--border);
            padding: clamp(20px, 3vw, 30px);
            position: relative;
            transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
            display: flex;
            flex-direction: column;
            gap: clamp(10px, 1.2vw, 16px);
            touch-action: manipulation;
        }

        .service-card:hover {
            transform: translateY(-4px);
            box-shadow: var(--shadow-md);
            border-color: transparent;
        }

        .service-card:active {
            transform: translateY(-1px);
        }

        .service-icon {
            width: clamp(42px, 5vw, 52px);
            height: clamp(42px, 5vw, 52px);
            border-radius: 12px;
            background: rgba(11, 37, 69, 0.06);
            display: flex;
            align-items: center;
            justify-content: center;
            color: var(--navy);
            flex-shrink: 0;
        }

        .service-icon svg {
            width: clamp(20px, 2.4vw, 26px);
            height: clamp(20px, 2.4vw, 26px);
        }

        .service-card h3 {
            font-size: clamp(1.05rem, 1.2vw + 0.1rem, 1.2rem);
            margin-bottom: 2px;
        }

        .service-card p.desc {
            color: var(--ink-soft);
            font-size: clamp(0.85rem, 0.8vw + 0.1rem, 0.95rem);
            flex: 1;
            margin: 0;
        }

        .service-meta {
            display: flex;
            align-items: center;
            justify-content: space-between;
            font-size: clamp(0.78rem, 0.6vw + 0.1rem, 0.86rem);
            color: var(--ink-soft);
            margin-top: 4px;
            flex-wrap: wrap;
            gap: 6px;
        }

        .service-price {
            font-family: var(--font-mono);
            font-weight: 600;
            color: var(--teal-dark);
        }

        .service-card .btn {
            margin-top: 4px;
            width: 100%;
        }

        .badge-category {
            position: absolute;
            top: clamp(14px, 2vw, 22px);
            right: clamp(14px, 2vw, 22px);
            font-size: clamp(0.6rem, 0.5vw + 0.05rem, 0.7rem);
            font-weight: 700;
            text-transform: uppercase;
            letter-spacing: 0.04em;
            color: var(--gold-dark);
            background: rgba(227, 160, 8, 0.12);
            padding: clamp(3px, 0.3vw + 2px, 6px) clamp(8px, 0.8vw + 4px, 14px);
            border-radius: 999px;
            white-space: nowrap;
        }

        /* filter pills */
        .filter-row {
            display: flex;
            gap: clamp(6px, 1vw, 12px);
            flex-wrap: wrap;
            justify-content: center;
            margin-bottom: clamp(28px, 4vw, 44px);
        }

        .filter-pill {
            padding: clamp(6px, 0.6vw + 2px, 10px) clamp(14px, 1.2vw + 4px, 22px);
            border-radius: 999px;
            border: 1.5px solid var(--border);
            font-size: clamp(0.8rem, 0.7vw + 0.1rem, 0.9rem);
            font-weight: 500;
            color: var(--ink-soft);
            background: #fff;
            transition: all 0.15s ease;
            cursor: pointer;
            touch-action: manipulation;
            user-select: none;
            min-height: 40px;
        }

        .filter-pill:hover {
            border-color: var(--teal);
            color: var(--teal-dark);
        }

        .filter-pill.active {
            background: var(--navy);
            color: #fff;
            border-color: var(--navy);
        }

        /* ----- how it works (steps) ----- */
        .steps {
            display: grid;
            grid-template-columns: 1fr;
            gap: clamp(18px, 2.5vw, 30px);
        }

        .step {
            position: relative;
            padding: clamp(22px, 3vw, 32px) clamp(18px, 2.5vw, 28px);
            background: var(--card);
            border-radius: var(--radius);
            border: 1px solid var(--border);
            transition: transform 0.15s ease, box-shadow 0.15s ease;
        }

        .step:hover {
            transform: translateY(-2px);
            box-shadow: var(--shadow-sm);
        }

        .step-num {
            font-family: var(--font-mono);
            font-weight: 600;
            font-size: clamp(0.8rem, 0.7vw + 0.1rem, 0.88rem);
            color: var(--teal-dark);
            background: rgba(16, 128, 92, 0.1);
            width: clamp(32px, 3.5vw, 38px);
            height: clamp(32px, 3.5vw, 38px);
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            margin-bottom: clamp(12px, 1.5vw, 18px);
            flex-shrink: 0;
        }

        .step h3 {
            font-size: clamp(1rem, 1.1vw + 0.1rem, 1.12rem);
        }

        .step p {
            color: var(--ink-soft);
            font-size: clamp(0.88rem, 0.8vw + 0.1rem, 0.95rem);
            margin: 0;
        }

        @media (min-width: 540px) {
            .steps {
                grid-template-columns: repeat(2, 1fr);
            }
        }

        @media (min-width: 860px) {
            .steps {
                grid-template-columns: repeat(3, 1fr);
            }
        }

        /* ----- CTA band ----- */
        .cta-band {
            background: var(--teal);
            border-radius: clamp(14px, 2vw, 20px);
            padding: clamp(24px, 5vw, 48px) clamp(18px, 4vw, 40px);
            color: #fff;
            display: flex;
            flex-direction: column;
            align-items: center;
            text-align: center;
            gap: clamp(16px, 2.5vw, 28px);
        }

        .cta-band h2 {
            color: #fff;
            margin-bottom: 4px;
            font-size: clamp(1.4rem, 2.5vw, 2rem);
        }

        .cta-band p {
            color: rgba(255, 255, 255, 0.85);
            margin: 0;
            font-size: clamp(0.95rem, 1vw + 0.1rem, 1.08rem);
        }

        .cta-band .btn {
            flex-shrink: 0;
        }

        @media (min-width: 640px) {
            .cta-band {
                flex-direction: row;
                text-align: left;
                justify-content: space-between;
                gap: 24px;
            }
            .cta-band .btn {
                width: auto;
                flex-shrink: 0;
            }
        }

        @media (max-width: 480px) {
            .cta-band .btn {
                width: 100%;
                justify-content: center;
            }
        }

        /* ----- footer ----- */
        .site-footer {
            background: var(--navy);
            color: rgba(255, 255, 255, 0.75);
            padding: clamp(40px, 6vw, 60px) 0 clamp(20px, 2vw, 28px);
            margin-top: clamp(28px, 4vw, 48px);
        }

        .footer-grid {
            display: grid;
            grid-template-columns: 1fr;
            gap: clamp(24px, 4vw, 36px);
            padding-bottom: clamp(24px, 3vw, 36px);
            border-bottom: 1px solid rgba(255, 255, 255, 0.1);
        }

        .footer-grid h4 {
            color: #fff;
            font-size: clamp(0.9rem, 0.8vw + 0.1rem, 1rem);
            margin-bottom: clamp(12px, 1.5vw, 18px);
        }

        .footer-grid li {
            margin-bottom: clamp(8px, 0.8vw + 2px, 12px);
            font-size: clamp(0.85rem, 0.7vw + 0.1rem, 0.93rem);
        }

        .footer-grid a {
            transition: color 0.15s ease;
        }

        .footer-grid a:hover {
            color: var(--gold);
        }

        .footer-bottom {
            display: flex;
            flex-direction: column;
            align-items: center;
            justify-content: space-between;
            padding-top: clamp(18px, 2vw, 24px);
            font-size: clamp(0.78rem, 0.6vw + 0.1rem, 0.86rem);
            gap: clamp(8px, 1vw, 14px);
            text-align: center;
        }

        @media (min-width: 540px) {
            .footer-grid {
                grid-template-columns: repeat(2, 1fr);
            }
        }

        @media (min-width: 860px) {
            .footer-grid {
                grid-template-columns: 1.4fr 1fr 1fr 1fr;
                gap: 32px;
            }
            .footer-bottom {
                flex-direction: row;
                text-align: left;
            }
        }

        /* ----- forms ----- */
        .form-card {
            background: var(--card);
            border: 1px solid var(--border);
            border-radius: var(--radius);
            padding: clamp(20px, 3.5vw, 36px);
            box-shadow: var(--shadow-sm);
        }

        .form-group {
            margin-bottom: clamp(14px, 2vw, 22px);
        }

        .form-group label {
            display: block;
            font-weight: 600;
            font-size: clamp(0.82rem, 0.7vw + 0.1rem, 0.92rem);
            margin-bottom: 4px;
            color: var(--navy);
        }

        .form-group input,
        .form-group textarea,
        .form-group select {
            width: 100%;
            padding: clamp(10px, 1vw + 2px, 14px) clamp(12px, 1.2vw + 4px, 16px);
            border-radius: 10px;
            border: 1.5px solid var(--border);
            font-family: var(--font-body);
            font-size: clamp(0.9rem, 0.8vw + 0.1rem, 1rem);
            background: #fbfcfd;
            transition: border-color 0.15s ease, box-shadow 0.15s ease;
            -webkit-appearance: none;
            appearance: none;
            touch-action: manipulation;
        }

        .form-group input:focus,
        .form-group textarea:focus,
        .form-group select:focus {
            outline: none;
            border-color: var(--teal);
            box-shadow: 0 0 0 3px rgba(16, 128, 92, 0.12);
        }

        .form-group textarea {
            min-height: 100px;
            resize: vertical;
        }

        .form-row-2 {
            display: grid;
            grid-template-columns: 1fr;
            gap: clamp(12px, 1.5vw, 18px);
        }

        @media (min-width: 540px) {
            .form-row-2 {
                grid-template-columns: 1fr 1fr;
            }
        }

        /* ----- detail page layout ----- */
        .detail-grid {
            display: grid;
            grid-template-columns: 1fr;
            gap: clamp(24px, 4vw, 44px);
            align-items: start;
        }

        @media (min-width: 860px) {
            .detail-grid {
                grid-template-columns: 1.3fr 0.9fr;
                gap: 40px;
            }
        }

        .detail-header {
            display: flex;
            align-items: center;
            gap: clamp(12px, 1.5vw, 20px);
            margin-bottom: clamp(14px, 2vw, 22px);
            flex-wrap: wrap;
        }

        .price-tag {
            font-family: var(--font-mono);
            font-size: clamp(1.3rem, 2vw + 0.2rem, 1.8rem);
            font-weight: 600;
            color: var(--teal-dark);
        }

        .price-note {
            font-size: clamp(0.75rem, 0.6vw + 0.1rem, 0.85rem);
            color: var(--ink-soft);
        }

        .breadcrumb {
            font-size: clamp(0.8rem, 0.7vw + 0.1rem, 0.9rem);
            color: var(--ink-soft);
            margin-bottom: clamp(14px, 1.5vw, 22px);
        }

        .breadcrumb a {
            color: var(--teal-dark);
        }

        /* ----- info block (about / contact) ----- */
        .info-block {
            display: flex;
            gap: clamp(12px, 1.5vw, 18px);
            align-items: flex-start;
            padding: clamp(12px, 1.2vw, 18px) 0;
            border-bottom: 1px solid var(--border);
        }

        .info-block:last-child {
            border-bottom: none;
        }

        .info-icon {
            width: clamp(36px, 4vw, 44px);
            height: clamp(36px, 4vw, 44px);
            border-radius: 10px;
            background: rgba(16, 128, 92, 0.1);
            color: var(--teal-dark);
            display: flex;
            align-items: center;
            justify-content: center;
            flex-shrink: 0;
        }

        /* ----- alerts ----- */
        .alert {
            padding: clamp(12px, 1.2vw, 18px) clamp(14px, 1.5vw, 22px);
            border-radius: 10px;
            font-size: clamp(0.85rem, 0.7vw + 0.1rem, 0.95rem);
            margin-bottom: clamp(14px, 1.5vw, 22px);
        }

        .alert-success {
            background: rgba(16, 128, 92, 0.1);
            color: var(--teal-dark);
            border: 1px solid rgba(16, 128, 92, 0.25);
        }

        .alert-error {
            background: rgba(192, 57, 43, 0.08);
            color: var(--danger);
            border: 1px solid rgba(192, 57, 43, 0.25);
        }

        /* ----- requirements list ----- */
        .req-list li {
            display: flex;
            align-items: flex-start;
            gap: clamp(8px, 1vw, 14px);
            padding: clamp(6px, 0.6vw + 2px, 10px) 0;
            color: var(--ink-soft);
            font-size: clamp(0.85rem, 0.7vw + 0.1rem, 0.95rem);
            border-bottom: 1px dotted var(--border);
        }

        .req-list li:last-child {
            border-bottom: none;
        }

        .req-list svg {
            flex-shrink: 0;
            margin-top: 2px;
            color: var(--teal);
            width: clamp(16px, 1.5vw, 20px);
            height: clamp(16px, 1.5vw, 20px);
        }

        /* ----- 404 / error page ----- */
        .error-page {
            text-align: center;
            padding: clamp(60px, 12vw, 140px) 0;
        }

        .error-page h1 {
            font-size: clamp(3rem, 8vw, 5.5rem);
            margin-bottom: 0;
            color: var(--gold);
        }

        .error-page p {
            margin: 16px auto 0;
            font-size: clamp(1rem, 1.2vw + 0.2rem, 1.2rem);
            color: var(--ink-soft);
        }

        /* ================================================================
           ADDITIONAL RESPONSIVE FINE-TUNING
           ================================================================ */

        /* small tablets / large phones */
        @media (max-width: 600px) {
            .service-grid {
                grid-template-columns: 1fr;
                gap: 16px;
            }
            .form-card {
                padding: 18px;
            }
            .detail-header {
                flex-wrap: wrap;
            }
            .price-tag {
                font-size: 1.3rem;
            }
            .filter-row {
                gap: 6px;
            }
            .filter-pill {
                padding: 6px 12px;
                font-size: 0.78rem;
                min-height: 36px;
            }
            .badge-category {
                position: static;
                display: inline-block;
                margin-top: 2px;
                align-self: flex-start;
            }
            .service-card {
                padding: 18px 16px;
            }
            .service-card .badge-category {
                position: static;
                align-self: flex-start;
                margin-top: -4px;
            }
        }

        /* standard mobile phones */
        @media (max-width: 480px) {
            body {
                font-size: 15px;
            }
            .container {
                padding: 0 14px;
            }
            .hero {
                padding: 32px 0 40px;
            }
            .hero h1 {
                font-size: 1.7rem;
            }
            .hero p.lead {
                font-size: 0.98rem;
            }
            .hero-actions .btn {
                width: 100%;
                justify-content: center;
            }
            .hero-stats {
                gap: 16px;
            }
            .hero-stat strong {
                font-size: 1.3rem;
            }
            .section-head h2 {
                font-size: 1.4rem;
            }
            .ticket-card {
                padding: 16px 14px;
            }
            .brand span:last-child {
                font-size: 0.95rem;
            }
            .brand-mark,
            .brand-logo {
                width: 32px;
                height: 32px;
            }
            .error-page h1 {
                font-size: 3.2rem;
            }
            .nav-wrap {
                padding: 10px 12px;
                min-height: 56px;
            }
            .nav-actions .btn {
                padding: 6px 10px;
                font-size: 0.75rem;
                min-height: 34px;
            }
            .nav-actions .btn span.hide-mobile {
                display: none;
            }
        }

        /* very small phones (SE, tiny) */
        @media (max-width: 380px) {
            .container {
                padding: 0 10px;
            }
            .hero h1 {
                font-size: 1.4rem;
            }
            .btn {
                padding: 10px 14px;
                font-size: 0.82rem;
                min-height: 40px;
            }
            .form-card {
                padding: 14px;
            }
            .nav-wrap {
                padding: 8px 10px;
                min-height: 50px;
            }
            .brand span:last-child {
                font-size: 0.85rem;
            }
            .brand-mark,
            .brand-logo {
                width: 28px;
                height: 28px;
            }
            .step,
            .service-card {
                padding: 14px 12px;
            }
            .ticket-card {
                padding: 14px 12px;
            }
            .filter-pill {
                padding: 4px 10px;
                font-size: 0.7rem;
                min-height: 30px;
            }
        }

        /* landscape phones — reduce vertical space */
        @media (max-height: 480px) and (orientation: landscape) {
            .hero {
                padding: 24px 0 32px;
            }
            .site-header {
                position: static;
            }
            .nav-links {
                max-height: 70vh;
            }
            .hero h1 {
                font-size: 1.6rem;
            }
            .hero-stats {
                margin-top: 16px;
                gap: 14px;
            }
            .hero-stat strong {
                font-size: 1.2rem;
            }
            .section {
                padding: 28px 0;
            }
            .ticket-card {
                padding: 14px;
                transform: none;
            }
        }

        /* high-DPI screens — crisp borders */
        @media (-webkit-min-device-pixel-ratio: 2),
        (min-resolution: 192dpi) {
            .service-card,
            .form-card,
            .step {
                border-width: 1px;
            }
        }

        /* print styles */
        @media print {
            .site-header,
            .nav-toggle,
            .hero-actions,
            .filter-row,
            .btn,
            .site-footer {
                display: none !important;
            }
            .hero {
                background: var(--navy) !important;
                padding: 24px 0 !important;
            }
            .ticket-card {
                transform: none !important;
                box-shadow: none !important;
                border: 1px solid #ccc;
            }
            .ticket-card::before,
            .ticket-card::after {
                display: none !important;
            }
            body {
                background: #fff !important;
                font-size: 12pt !important;
            }
            .container {
                max-width: 100% !important;
                padding: 0 20px !important;
            }
            .service-grid {
                grid-template-columns: repeat(2, 1fr) !important;
                gap: 12px !important;
            }
            .section {
                padding: 20px 0 !important;
            }
            .badge-category {
                position: static !important;
                display: inline-block !important;
            }
        }

        /* ----- utility: visually hidden (a11y) ----- */
        .visually-hidden {
            position: absolute !important;
            width: 1px !important;
            height: 1px !important;
            padding: 0 !important;
            margin: -1px !important;
            overflow: hidden !important;
            clip: rect(0, 0, 0, 0) !important;
            white-space: nowrap !important;
            border: 0 !important;
        }

        /* small touch of polish for smooth scrolling on iOS */
        .smooth-scroll {
            -webkit-overflow-scrolling: touch;
        }